1. Introduction

Welcome to OwnFresh. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (including frontend-ownfresh.onrender.com and our custom domains) and purchase our stone-pressed oils and organic botanical products.

2. Information We Collect

We collect information that you voluntarily provide to us when placing an order or registering an account, including:

• Personal Identifiers: Name, shipping address, billing address, email address, and phone/WhatsApp number.
• Account Credentials: Login credentials managed securely via Firebase Authentication.
• Payment Details: Transaction IDs and details necessary to verify payments. All payment details are processed securely by our authorized payment gateways (PhonePe) and are not stored on our servers.

3. How We Use Your Information

We use your information for business-related purposes, such as:

• Processing, packaging, shipping, and delivering your orders.
• Sending email/SMS order confirmations, invoices, and shipping tracking updates.
• Providing customer support and responding to inquiries.
• Improving our website performance, catalog, and overall customer experience.
• Sending promotional newsletters (only if you opt-in/subscribe).

4. Cookies and Location Data

We use cookies and similar tracking technologies to enhance user session persistence, shopping cart functionality, and analytics. Additionally, we use secure geolocation APIs (such as Geoapify) to assist you in auto-filling delivery addresses during checkout. No private location logs are retained on our servers.

5. Data Protection and Third Parties

We employ strict security measures, including HTTPS encryption, Firebase App Check, and role-based authentication to protect your data. We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data is shared only with trusted service partners assisting in deliveries (logistics partners), cloud database security, and payment processing (PhonePe).

6. Your Rights

You have the right to access, edit, or request deletion of the personal information stored in your account profile at any time. For any privacy-related requests or concerns, please contact our support desk.

7. Contact Us

For questions or comments about this Privacy Policy, please reach out to us at:

OwnFresh Support Desk

Email: my1ownfresh@gmail.com

Phone: +91 9689889191

Address: Dhayari, Pune, Maharashtra, India